Privacy Policy

1. Introduction and Business Information

This Privacy Policy is effective October 21, 2026. It explains how Jerry Abbott, a sole proprietor doing business as Fire Safe Chimney Cleaning ("we," "us" or "our"), collects, uses and protects your personal information when you visit https://firesafechimneycleaning.com (the "Site"), request our chimney cleaning and related services, or opt in to receive text messages from us. By using the Site or our Services, you agree to this policy. It should be read together with our Terms of Service.

Business name: Fire Safe Chimney Cleaning (DBA of Jerry Abbott, sole proprietor)

Mailing address: PO Box 94, Idaho City, ID 83631-0094

Phone: 208-291-0301

Email: [email protected]

2. Information We Collect

We collect only the information we need to perform the work you request and to document the work we complete. Depending on how you interact with us, this may include:

Contact information: your name, mobile and other phone numbers, and email address.

Service information: the address of the property where work is performed, details about your chimney, fireplace, stove or other appliance, and notes about the condition of the system and the work done.

Photos: photos of your chimney, appliance and the work area, taken to perform and document the work.

Payment information: the details needed to process payment, such as the payment method and amount. Card payments are handled by our payment processor, and we do not store full card numbers on the Site.

Messaging information: your text message consent choices (including the date, time and the wording you agreed to), your opt-out requests, and the content of messages you send to us or we send to you.

Website information: technical data such as your IP address, browser type, device, pages visited and referring website, collected through cookies and similar tools.

We do not knowingly collect sensitive information such as Social Security numbers or government ID numbers, and we ask that you do not send them to us.

3. How We Use Your Information

We use your information to:

Provide, schedule, perform and document the chimney cleaning and related services you request.

Communicate with you about appointments, estimates, invoices and service follow-up.

Process payments and keep business and tax records.

Respond to your questions and requests.

Send promotional offers and discounts, only if you have opted in to promotional text messages.

Operate, secure and improve the Site, and comply with legal obligations.

Text messaging and mobile information

If you opt in on our home page widget, we use your mobile number to send the type of text messages you chose: transactional and informational messages (such as appointment reminders and service follow-ups) and, if you separately chose them, promotional messages (up to 3 per month). The two consents are separate, and agreeing to one does not mean you agreed to the other. Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support of our messaging services, such as our messaging platform and carriers, is limited to what is needed to deliver your messages.

Message and data rates may apply. You can reply STOP at any time to stop receiving text messages, or HELP for help.

4. How We Share Information

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes. We share information only in these limited cases:

Service providers. We use trusted companies that help us run our business, and they may handle your information only to perform services for us. These include providers of customer relationship management and business software, text and email messaging platforms, wireless carriers that deliver messages, scheduling and calendar tools, payment processing and accounting tools, website hosting, analytics and online advertising tools. Where we use analytics or advertising tools, they may collect website data through cookies and similar technologies.

Legal and safety reasons. We may disclose information when required by law, a court order or a government request, or when needed to protect our rights, property or safety, or that of our customers or others.

Business changes. If the business is sold or transferred, customer information may be transferred to the new owner, who must continue to protect it under this policy.

With your consent. We may share information in other ways if you tell us to or give us your permission.

As stated above, mobile information and text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

5. Retention, Security, Your Choices and Contact

Retention

We keep your information only as long as needed to provide the Services, keep records of work completed, meet tax, legal and accounting requirements, and resolve disputes. We keep text message consent and opt-out records for as long as the law and carrier rules require.

Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your choices

Text messages: reply STOP to any message to opt out, reply HELP for help, or contact us using the details below. Replying STOP ends all text messages from us. If you only want to stop promotional messages, contact us and we will continue the transactional messages you chose.

Access, correction and deletion: you may ask us to see, correct or delete your personal information by contacting us. We will respond as required by law, and we may keep information we need for legal, tax or safety reasons.

Cookies: you can manage cookies in your browser settings. Blocking some cookies may affect how the Site works.

Children

The Site and our Services are not directed to children under 13, and we do not knowingly collect personal information from them. Our text messaging program is for people who are 18 or older.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a new effective date.

Contact us

Fire Safe Chimney Cleaning (DBA of Jerry Abbott)

PO Box 94, Idaho City, ID 83631-0094

Phone: 208-291-0301

Email: [email protected]

Website: https://firesafechimneycleaning.com